1.  Register for an account with DMANS.
2.  When you have created an account, you can ‘Add to Cart’ the products that you are interested in and ‘proceed to check out’.
3.  Key in your details (full name, shipping information, contact no., etc.) and proceed to the payment options.
4.  You will be directed to our secure payment gateway channel.
5.  Your order will be completed when the transaction is done.

We accept payments in the form of online banking (funds transfer), credit card and local e-wallet transactions.

Please email our customer service team at dmansfreshmarket@inquiry with your order details.

Our taxation policy is in compliance with the government’s requirements.
As of right now, we do not charge taxes on any orders made through this Website.

• In-Store purchases

Yes. Our store in Penang are supported with store pickups for customers who make their purchases at our physical stores.

• Online purchases

Yes, only upon request. Our team are currently working on enhancing features of our web store to provide a smooth integrated service.

To request a store pickup for your online purchase, kindly follow these steps:

1. Contact dmansfreshmarket@inquiry with your order number and let us know that you’d like a store pickup
2. On the pickup date, simply present the invoice to our staff in the designated store and collect your order.

IMPORTANT: Please make sure that you have obtained the necessary documents prior to arriving to our store.
Our store staff are unable to attend to store pickup requests from online purchases without these documents provided.

Kindly email us at dmansfreshmarket@inquiry with your questions or concerns.