We at Dymans Warisan Sdn. Bhd. acknowledge that it is a social responsibility for us to safeguard the personal data of our customers and other related parties that we have acquired and to comply with the matters stated under this Personal Data Protection Policy (referred to as “this Privacy Policy”).

Our goal of enacting this Privacy Policy is to explain to you how we collect, hold, store, use, share, process and protect your personal data. This Privacy Policy also illustrates how you can access and update your personal data and set certain options on how your personal data is used. Please read this Privacy Policy before proceeding to access and/or use the Website and before you submit any personal data to us to be aware of the information that we collect from you, how we collect this information, and what we do with it.

We will always strive to continue improving the quality of care and the handling of your personal data from time to time.

By accessing and/or using or continue to access and/or use the Website and/or its related sites, services and tools or by providing personal data to us or using our services, you hereby, unconditionally and voluntarily, accept the practices described in this Privacy Policy and consent to us processing your personal data in accordance with this Privacy Policy. The acceptance and consent granted herein shall remain valid so long as you access and/or use the Website, its related sites, services and tools and/or provide personal data to us and/or use our services. Please do not access and use and please cease accessing and using the Website or any part thereof if you do not agree to this Privacy Policy or do not consent to us processing your personal data.

Personal Data Collection

• Personal contact information (name, residential home address or correspondence address, telephone number or e-mail)
• Login information
• Demographic information (date of birth, age, etc.)
• Computerized technical information (IP address, computer operating system, web browser, etc.)
• The information filled by the customer, including but not limited to the information you fill and share to us or any other party including our social media sites, including but not limited to Facebook, Instagram, Youtube or Twitter
• Social media information, including but not limited to information that is a part of your profile on third-party social media sites (such as but not limited to Facebook) for which you allow the social media to share information with us
• Payment information, including but not limited to credit card details, names and addresses on your transaction bill

We and/or our third-party service providers may collect your personal data:

• directly from you
• when you register as a member on the Website
• where you access and interact with the Website
• when you communicate with our customer service, delivery partners and other service providers
• when you place an order; and/or
• when you subscribe to our newsletter.
• When you publish Content or Review on the Website, you acknowledge that the Content or Review becomes available on the public domain and we are not able to control how the Content or Review will be used or processed by the public, and we shall not hold any responsibility and liability for the processing of such Content or Review by any person.

Use of Cookies

A cookie is a small file that is placed within the memory of a computer to capture and recognise certain information that can be retrieved by web page servers. The Website uses cookies to enhance your interaction and convenience and does not use cookies to record any personal data. Cookies help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements.

Cookies may record information about your visit, including the type of browser and operating system you use, the previous site you visited, your server’s IP address, the pages you access, and the information downloaded by you. While this anonymous statistical data may be aggregated and used in broader statistical analysis by Dymans Warisan and our web monitoring service provider to improve our services, at no time can Dymans Warisan personally identify you as the source of that data.

Confidentiality And Security

We implement reasonable security measures to help protect against the loss, misuse or alteration of Personal Information under our Control.  However, no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee complete security.

Questions About Our Privacy Policy

If you have any questions about how we use and store your Personal Information, then please contact us through our Contact Us Form at dymansfreshmarket.com/contact-us.