Refund Policy
At DMANS, we are committed to ensuring your complete satisfaction with every purchase. While we don’t have a traditional “Return Policy” due to the nature of our poultry products, we understand that occasionally, situations may arise where you receive an incomplete order.
| Our Commitment
If you receive a product that is incomplete or not as expected, we will promptly address the issue to ensure your satisfaction. Our commitment is to provide a hassle-free resolution that may include:
In cases where a portion of your order is missing or incorrect, we will initiate a partial refund to compensate for the inconvenience. Kindly note that refund amount will take within 7 – 14 working days.
Alternatively, we may opt to reship the correct items to you at no additional cost
| What To Do?
If you encounter any problems with your order, please contact our customer support team within 12 hours of receiving the product. You can reach us at “inquiry@dmansfreshmartket.com” or “+6017 436 9424″.
| Your Feedback Matters
Your feedback is invaluable to us. It helps us improve our processes and ensures a better experience for all our customers. If you have any concerns or questions, please don’t hesitate to reach out.
Thank you for choosing DMANS. We appreciate your trust in us.
